2 10 home warranty coverage limits

I realize that this does not seem to be the norm based on all the reviews but it seems as though we lucked out with a great contractor who got the job done quickly and efficiently for us and a rep Katrina who was very helpful in getting our claim pushed through. I paid our $100 service call fee to the contractor and no other out of pocket fees. I wanted to take the time to write a positive review because it was a wonderful, easy process for us and hope it will be for others as well!Hi there Nick S. According to our notes, we offered to set up an additional service request to find you a new contractor and also offered at one point the option of going out of network for expedited service. You turned down both offers and said you would stick with waiting for the appointment in order to not suffer any further delays. I am concerned to hear that we made you feel as though it was "your fault" that this request was not going quickly. If you could reply to this with a private message elaborating more on how we made you feel that way, we would greatly appreciate it. In any case, our offers are still available if you would like to try out obtaining faster service for your AC. Thank you. We just bought a home in Nashville and the sellers purchased a home warranty through 2 10. Our AC just went out and after spending over 2 hours on the phone with them there is no repair in sight.

Posted March, 2011 by Admin

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We asked CCHS, but a spokeswoman refused to say how many warranties it has. She did say it manages more than one million claims per year. BBB lists 18 alternate business names, including HMS and CCHS, for the company. It's common for a company with that many complaints to receive an low rating from BBB, but BBB didn't rank the company. We asked why. A BBB spokeswoman said it was evaluating complaints "right now" to determine if there are any patterns that it should address to the company. The BBB complaints are not isolated. A quick Google search found hundreds of additional complaints, many with similarities to Torine's experience, many citing confusion over the company's name. We asked CCHS to investigate Torine's case. A few hours later, Torine got a call from the repair company, which said it had a long conversation with an HMS rep. The parts were in and an appointment was set for two days later.

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Although this seemed to be happening every 30 days, it’s been a couple months now and everything seems to be good.

You won’t have to worry about steep expenses associated with major repairs or replacements.

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Posted February, 2011 by Admin

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