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00. 5. 4. Non Emergency Claims. To make a claim for repair you must contact Select within 3 days following discovery of the malfunctioning and/or inoperability of the system or appliance. The Independent Service Technician will be instructed to provide repair of the appliance or system within two 2 days during normal business hours and four4 days on weekends and holidays following submission of the claim.

Posted March, 2011 by Admin

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But what is the recourse for a young women who purchased a plan and every time the furnace or air conditioner breaks a tech comes out to 'replace' a part. Even though they have stated it is an old unit and needs replaced. However, the warranty company keeps sending a tech to replace each part. At this rate I will have paid for new unit because the visit fee is $75. 00. What recourse do I have, I've told them the unit needs replaced they keep sending tech to replace parts.

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I realize that this does not seem to be the norm based on all the reviews but it seems as though we lucked out with a great contractor who got the job done quickly and efficiently for us and a rep Katrina who was very helpful in getting our claim pushed through.

"But she offered no further explanation.

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Posted February, 2011 by Admin

Filed under Uncategorized | Edit | (6) Comments